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Background
King County Sexual Assault Resource Center (KCSARC) is a free resource and comprehensive toolbox for those seeking guidance in cases of sexual assault. Their expertise works to empower survivors/families to find the help they need, get answers to key questions, and navigate sensitive situations in a safe space. Our partnership with KCSARC began with a robust strategic discovery phase, allowing us to uncover guiding principles for the website’s redesign, and understand its blend of users at a foundational level.